Trade Tuesday: June 16-22-2026

ACE Portal: New Tools and Automation for Account Management

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FEATURED

ACE Portal: New Tools and Automation for Account Management

FEATURED

ACE Portal: New Tools and Automation for Account Management


U.S. Customs and Border Protection (CBP) recently introduced tools and automation to streamline aspects of account management for the Automated Commercial Environment Secure Data Portal (ACE Portal).


Trade Account Owner (TAO) Account Reactivation

New CBP automation will now automatically reactivate a TAO account when the reactivation request is sent from an email address associated with a TAO account in ACE. TAOs with inactive accounts should email ACE.Support@cbp.dhs.gov and include “reactivation” in the subject line. The sender will automatically be sent confirmation or follow up instructions.


REMINDER: Non-TAO users can only be reactivated by their company’s TAO. For more information, review CSMS # 68510928 – REMINDER: ACE Portal Account Owners Can Reactivate Account Users.


Assistance Identifying Trade Account Owner

For assistance locating an account’s TAO, send an email to ACE.Support@cbp.dhs.gov and include “Trade Account Owner Lookup” in the subject line. New CBP automation will notify the current TAO of the lookup request and send a confirmation email back to the requestor.


ACE Portal Account Application Web Forms

CBP has developed new webforms and related automation for applying for and managing ACE Portal accounts:


For more information about obtaining and managing an ACE Portal account, see Applying for an ACE Secure Data Portal Account and Managing and ACE Portal Account.


For ACE Portal-related questions, contact the ACE Account Service Desk (ASD) at 866-530-4172 or ACE.Support@cbp.dhs.gov.

Your Weekly Recap

Note: Italicized text is the day the news was published or made readily accessible.

The CAPE Corner

Below are some helpful links to stay updated with CBP announcements regarding the CAPE IEEPA Refunds:

Upcoming Webinars:

None scheduled.

For recorded webinars, please visit: CBP Trade Outreach Webinars


Additional Resources:

Upcoming Holidays

Friday, July 3rd (Observed) and Saturday, July 4th — Independence Day (U.S.)


July 3rd 2026


Brokerage Operations

Entry Production: 8AM to 2PM PST

Exports: 8AM to 2PM PST

Imports/A&O/Trade Compliance/Admin: CLOSED


Warehouse Operations

8AM to 2PM PST



July 4th 2026

Brokerage Operations

Entry Production: 8AM to 12PM PST

Exports: 8AM to 12PM PST

Imports/A&O/Trade Compliance/Admin: CLOSED


Warehouse Operations

8AM to 2PM PST


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